Frequently Asked Questions
Everything you need to know about shopping with AQUATICO
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How do I return an item?
If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Products must be unworn, unwashed, and in their original packaging with tags attached.
What materials do you use in your products?
AQUATICO is committed to quality. We use premium, sustainable fabrics including organic cotton, recycled polyester, and high-grade linen to ensure durability and comfort.
How do I find my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific garment measurements provided.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.